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Symprove survey 

PRIZE DRAW TERMS & CONDITIONS

2025 Audience survey June 2025 prize draw

1. We, Symprove Ltd, with our registered office at Sandy Farm, The Sands, Farnham, Surrey GU10 1PX, are the promoter of this prize draw.

2. The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

3. The prize draw is free to enter and no purchase is necessary.

4. All entries must be submitted via completion of customer survey and only one entry per person is permitted.

5. The opening date for entries is 6pm on 23/6/25 and the closing date is midnight on 08/07/25. Entries received after this time will not be counted.

6. We accept no responsibility for entries not successfully completed due to a technical fault technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

7. Five winners will be chosen by random draw performed by a computer process on 15/07/25

8. The winners will receive one of 5 £100 One4All vouchers.

9. The winners will be notified by email (using details provided at entry) before 01/08/25 and must respond to claim their prize. If a winner does not respond to us within 5 days of being notified by us, then the winner’s prize will be forfeited, and we will be entitled to select another winner in accordance with the process described above.

10. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.

11. We reserve the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond our control makes it necessary to do so.

12. Our decision regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

13. We must either publish or make available information that indicates that a valid award took place. To comply with this obligation, we will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails support@symprove.com or writes to Symprove Ltd, Sandy Farm, The Sands, Farnham, GU10 1PX (enclosing a self-addressed envelope) within one month after the closing date stated in condition 5. If you object to any or all of your surname, county and winning entry being published or made available, please contact us on support@symprove.com. In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request.

14. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. We reserve the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.

15. We reserve the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

16. Insofar as is permitted by law, we, our agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by our negligence, agents or distributors or that of our employees. Your statutory rights are not affected.

17. Personal data supplied during the course of this promotion will only be processed as set out in our privacy policy https://www.symprove.com/pages/privacy-policy?ref=footer.

18. These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in the United Kingdom.

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