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Creating positive
change by surveys & insights

From objective to data story

Complex online survey programming

Sunset Skydiving

Dive into my Story!

Hello, my name is Elliot and I love surveys!

Market Research is all about revealing insights and telling stories to help people make informed decisions. I believe research should be more accessible and I want to help those with limited budgets but big research aspirations to achieve their goals. And with Fern Insight - The Survey Expert, I am here to help! 

I have over a decade's worth of research experience working with big brands and have worked for both agencies and client-side, most recently at non-profit, Ben Automotive. Along the way I've picked up an MRS Advanced Certificate and LSE Advanced Data Career Certificate too. At Ben, I run brand trackers, industry health & wellbeing surveys and customer satisfaction studies for care centres and helplines. But now I want to help others too. From qual companies needing quant to charities, I'm for you!

 

Want more than just SurveyMonkey or TypeForm but can't reach expensive agency prices? You will get an expert ICO certified market researcher/survey builder who can project manage and give you the insights you're looking for at non-agency prices. See pricing plans below

Annnnd we've landed

 Over the past decade, I have helped...

The Telegraph logo market research
HSBC logo market research
BBC Global Minds logo market research
John-Lewis-Logo.png
barclays barclaycard
Ben automotive charity
EFL English Football League Football market research
Global group radio capital fm heart fm xfm classic fm smooth lbc
RadioCentre

...and more. I endeavour to provide a diligent service! 

What I Offer

Complex surveys & Reporting

  • Reviewing - Using your research objective, I can help review or test by looking at wording, routing, randomisations, balance and flow while ensuring it adheres to the MRS code of conduct.

  • Programming - From the simple to the complex, I can build your survey online, test it and brand it to ensure the survey maximises the insights you need. I build engaging surveys that are user-friendly and optimised for desktop & mobile, ensuring a seamless experience for your respondents

  • Outputs - I can provide a number of outputs including a simple export of results, CSV, Excel, PDF, WordClouds & Crosstabs

  • Analysis - I'll find the insights in relation to your research objectives and can look to provide nets, statistical testing, analytics, Conjoint analysis, TURF and gather themes for your open-ended questions using Text Analytics

  • Reporting - Happy to provide you with a Word Summary Report accompanied with charts, a PowerPoint report or dashboard (Looker). All reporting will provide up-front key-takeouts

  • Storytelling - Insights are nothing without a good story to leave an impact on your audience. Using Knaflic's Storytelling with data as a guide, I will look to give you a data story that leaves your audience with a key insight or motivation to take action

  • Get in touch! I can tailor a survey to get the most value for you. Contact me at elliot@ferninsight.com or tell me more about your project here

Freelancing

I'm happy to offer research freelancing services including the following:

  • Writing (Online & CATI), reviewing, testing and programming surveys (10+years experience)

  • Tab Specs

  • Sampling

  • Qualitative research - Interviews, Focus Groups, Voxpops

  • Analytics - GA4 (Google Analytics), Sprout Social, DotDigital & Hotjar

  • Data Analysis - CSV, Excel, Crosstabs, Verbatims

  • Advanced Data Analytics - Python & R e.g. Regression Analysis, Clustering (LSE Advanced Certificate)

  • Data Visualisation - PowerPoint charting, WordClouds, Looker Studio & Tableau dashboards/stories

  • Reporting - PowerPoint & Word

  • Drop me a message at the bottom of the page or contact me at elliot@ferninsight.com

Desk Research

  • Are you short on time? I'm happy to get lost in books, academic papers and the latest industry reports to generate literature reviews for your business needs. Market research literature reviews comprises of information from a number of sources, including printed literature, industry profiles, news articles, podcasts on Spotify and journal articles

  • These are written to give a broad overview of what has been written recently, who the key authors are on a subject, the questions that are being asked, and what criticism those works have received

  • I identify similarities and contradictions in the literature (and the gaps!) to ensure that you have the information you need in an easily accessible format for review.

  • Drop me a message at the bottom of the page or contact me at elliot@ferninsight.com

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Testimonials

Marketing & Comms Manager

“Elliot worked really hard to turn the stakeholder survey round in just a couple of days. There was a lot of feedback from various different organisations within Ben and he has created a great report which will help to feed in to Ben's strategic planning.”
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